| Best Contact Centre Manager (Below 100 Seats) | |||||
|
GOLD
|
Daniel Tok Tien Yeow Scicom (MSC) Berhad |
SILVER
|
Kamaliah Hj Aspan
Ambank (M) Berhad |
BRONZE
|
Michelle Wong sook Fun
Asia Pacific Information Services Sdn Bhd |
| Best Contact Centre Manager (Above 100 Seats) | |||||
|
GOLD
|
Pamesh Kuma Selvaraj SRG Asia Pacific Sdn Bhd |
SILVER
|
Naweshad bin Mohd Shariff
Scicom (MSC) Berhad |
BRONZE
|
Mohd Dhikra bin Jabir
Vads Business Process Sdn Bhd |
| Best Contact Centre Support Professional (Below 100 Seats) | |||||
|
GOLD
|
Lesley Ann Chua
Asia Pacific Information Services Sdn Bhd |
SILVER
|
Gan Mee Lee Ambank (M) Berhad |
BRONZE
|
Denise Quek Wei-Wey MYOB Asia Sdn Bhd |
| Best Contact Centre Support Professional (Above 100 Seats) | |||||
|
GOLD
|
Aboubakar Aboubakar Idriss
Scicom (MSC) Sdn Bhd |
SILVER
|
Kumar A/L Ramachandran
Datacom South East Asia (M) Sdn Bhd |
BRONZE
|
Khairiah binti Adam VADS Business Process Sdn Bhd |
| Best Contact Centre Professional (Below 100 Seats) | |||||
|
GOLD
|
Emmyza Emrus
Myob Asia Sdn Bhd |
SILVER
|
Kathleen Kan Kit Lyn
Myob Asia Sdn Bhd |
BRONZE
|
Jimmy J. Ibarra
Asia Pacific Information Serivces Sdn Bhd |
| Best Contact Centre Professional (Above 100 Seats) | |||||
|
GOLD
|
Ramanidevi Krishnan Moorthy
Malayan Banking Berhad |
SILVER
|
Tan Lee Yin Citibank Berhad |
BRONZE
|
Roopinder Kaur Dhillon SRG Asia Pacific Sdn Bhd |
| Best Contact Centre Team Leader (Open) | |||||
|
GOLD
|
Adi Nasreen
Asia Pacific Information Services Sdn Bhd |
GOLD
|
Inkandar Zulkurnin bin Azman Shah
Kannal Solutions Sdn Bhd |
BRONZE
|
Syed Ahmed Fauzee Datacom South East Asia (M) Sdn Bhd |
| CONSOLATION | Elvin Vong Scicom (MSC) Berhad |
Mohammad Shukar bin Mohammad Raduan
AIG General Insurance (M) Berhad |
Tan Siew Hui
Kannal Solutions Sdn Bhd |
||
| Best Contact Centre Telemarketer (Open) | |||||
|
GOLD
|
Sasitharan A/L Arlanda
AIG General Insurance (M) Berhad |
SILVER
|
Alexander Lopez A/L Antony Lopez
Ambank (M) Berhad |
BRONZE
|
Roziana binti Ab. Karnim
VADS Business ProcessSdn Bhd |
| Best In House Contact Centre (Below 100 Seats) | ||
|
GOLD Asia Pacific Information Services Sdn Bhd
|
SILVER AIG General Insurance (M) Berhad
|
BRONZE Sudong Sdn Bhd
|
| Best In House Contact Centre (Above 100 Seats) | ||
|
GOLD Digi Telecommunications Sdn Bhd
|
SILVER Malayan Banking Berhad
|
BRONZE Vads Business Process Sdn Bhd (TM Internet)
|
| Best Telemarketing Contact Centre (Open) | ||
|
GOLD AIG General Insurance (M) Berhad
|
SILVER Ambank (M) Berhad
|
BRONZE MYOB Asia Sdn Bhd
|
| Best Outsourced Contact Centre (Below 100 Seats) | ||
|
GOLD Scicom (MSC) Berhad (GE Money)
|
SILVER SRG Asia Pacific Sdn Bhd
(Astro On Demand) |
BRONZE Vads Business Process Sdn Bhd (Tabung Haji)
|
| Best Outsourced Contact Centre (Above 100 Seats) | ||
|
GOLD SRG Asia Pacific Sdn Bhd (Maxis)
|
SILVER Scicom (MSC) Berhad Nokia Careline)
|
SILVER Vads Business Process Sdn Bhd (Celcom)
|
| Career Achievement Award |
|
Dennis Koh
|
| Corporate Social Responsibility Award |
|
Datacom South East Asia (M) Sdn Bhd
|
| Telemarketing Contact Centre | ||
|
GOLD MYOB Asia Sdn Bhd
|
SILVER Malayan Banking Berhad
|
BRONZE Ambank (M) Berhad
|
| In-House Contact Centre | ||
|
GOLD RS Components Sdn Bhd
|
SILVER Digi Telecommunications Sdn Bhd
|
BRONZE AIG General Insurance (M) Berhad
|
| Outsourced Contact Centre | ||
|
GOLD VADS Business Process Sdn Bhd (Tabung Haji)
|
SILVER Scicom (MSC) Berhad (Nokia Careline)
|
BRONZE Datacom South East Asia (M) Berhad Sdn Bhd
|
| Y. Bhg. Tan Sri Datuk Amar Leo Moggie |
| Karamjit Singh – The Edge @ Netvalue |
