Home » Events & Activities » Events & Activities 2010

Events & Activities 2010

Knowledge Enhancement Tour

Activities Brief of the Activities
Knowledge Enhancement Tour (Visit) To Tabung Haji Contact Centre operated by VADS BPO
19th January 2010 (Tuesday)

15th Floor, Plaza Vads No.1,
Jalan Tun Mohd Fuad, 60000 Kuala Lumpur

View Brochure

View Photo Gallery

Knowledge Enhancement Tour (Visit) To MYOB / ABSS Telemarketing Contact Centre

18th March 2010 (Wednesday)

A-1-12, Kuchai Business Park,
No 2 off Jalan 1/127,
Off Jalan Kuchai Lama, 58200 Kuala Lumpur

View Brochure

View Photo Gallery

Knowledge Enhancement Tour (Visit) To Maxis Hotlink Contact Centre operated by SRG Asia Pacific Sdn Bhd
14th April 2010 (Wednesday)

Suite 1B-3A, Level 3A, Block 1B,
Plaza Sentral, Jalan Stesen Sentral 5, 50470 Kuala Lumpur

View Brochure

View Photo Gallery

Knowledge Enhancement Tour (Visit) To Asia Pacific Information Services Sdn Bhd (DHL APITS)
12th May 2010 (Tuesday)

3509 & 3511, Jalan Teknokrat 5,
63000 Cyberjaya, Selangor

View Brochure

View Photo Gallery

Knowledge Enhancement Tour (Visit) To Chartis Malaysia Insurance Berhad (formerly known as AIG General Insurance Berhad)
29th June 2010 (Tuesday)

2nd Floor, Wisma Dang Wangi,
No 38, Jalan Dang Wangi, 50100 Kuala Lumpur

View Brochure

View Photo Gallery

Knowledge Enhancement Tour (Visit) – Delegates from Hong Kong Call Centre Association (HKCCA)
29th June – 2nd July 2010 (Tuesday – Friday)

Site Visits

View Photo Gallery

Global Competency Program (GCP)

Activities Brief of the Activities
Global Competency Programme – “Service Straight from the Heart” Workshop
By Ashraf Bin S. Hadi, CEO of Performance Enrichment Sdn Bhd
9th February 2010 (Tuesday)

CCAM Headquarters, Part Level 1,
Block B, Kompleks Pejabat Damansara, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur

View Brochure

View Photo Gallery

Global Competency Programme – “Customer Feedback Design & Development” Workshop
By Jeannie Quek, Consultant SEA of Fusion Consulting Sdn Bhd

3rd March 2010 (Wednesday)

CCAM Headquarters, Part Level 1,
Block B, Kompleks Pejabat Damansara, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur

View Brochure

View Photo Gallery

Global Competency Programme – “Enhancing Your Oral Communication Skills” Workshop
By Anna Yap of Top Partners Management Services
24th March 2010 (Wednesday)

CCAM Headquarters, Part Level 1,
Block B, Kompleks Pejabat Damansara, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur

View Brochure

View Photo Gallery

Global Competency Programme – “Email Communication Dynamic” Workshop
By Anna Yap of Top Partners Management Services
6th May 2010 (Thursday)

CCAM Headquarters, Part Level 1,
Block B, Kompleks Pejabat Damansara, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur

View Brochure

View Photo Gallery

Global Competency Programme – “Customer Satisfaction Feedback Survey Implementation & Data Analysis” Workshop
By Jeannie Quek, Consultant SEA of Fusion Consulting Sdn Bhd
19th May 2010 (Wednesday)

CCAM Headquarters, Part Level 1,
Block B, Kompleks Pejabat Damansara, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur

View Brochure

View Photo Gallery

Association General Meeting

Activities Brief of the Activities
11h Annual General Meeting
27th March 2010 (Saturday)

Grand Ballroom, Royal Selangor Club,
Dataran Merdeka, Kuala Lumpur

View Photo Gallery

Extra-Ordinary General Meeting (EGM)

19th August 2010 (Thursday)

Card Room, Royal Selangor Club,
Dataran Merdeka, Kuala Lumpur

View Photo Gallery

Sports

Activities Brief of the Activities
1st Bowling Tournament
8th May 2010 (Saturday)

Ampang Superbowl, Level 5,
Berjaya Times Square, No 1,
Jalan Imbi, 55100 Kuala Lumpur

View Photo Gallery

2nd Futsal Tournament

3rd July 2010 (Saturday)

Sports Planet (Subang Grand),
Lot 604, Jalan Lagoon Selatan,
Taman Perindustrian Subang,
47500 Subang Jaya, Selangor

View Photo Gallery

President’s Cocktails

Activities Brief of the Activities
1st President’s Cocktails
3rd February 2010 (Wednesday)

Hard Rock Café Kuala Lumpur,
Jalan Sultan Ismail, Kuala Lumpur

2nd President’s Cocktails

23rd June 2010 (Wednesday)

Souled Out, Desa Sri Hartamas, Kuala Lumpur

View Photo Gallery

3rd President’s Cocktails

23rd November 2010 (Tuesday)

Maharaj Restaurant, Jalan Gasing, Petaling Jaya

View Photo Gallery

Industry Talent-Time

Activities Brief of the Activities
1st Industry Talent-Time (Hits)
25th September 2010 (Saturday)

Kompleks Rakan Muda Bukit Kiara,
Jalan Bukit Kiara, 60000 Kuala Lumpur

View Photo Gallery

1st Industry Talent-Time (Final)

8th October 2010 (Friday)

Grand Lagoon Ballroom, Sunway Resort Hotel & Spa

Annual Awards

Activities Brief of the Activities
Pre-Awards briefing
21st May 2010 (Friday)

Tenaga Nasional Berhad
Level 20, Wisma TNB, No 19,
Jalan Timur, 46200 Petaling Jaya, Selangor

Desktop judging – Awards

25th June – 14th July 2010 (Friday – Wednesday)

CCAM Headquarters, Part Level 1, Block B,
Kompleks Pejabat Damansara, Jalan Dungun,
Damansara Heights, 50490 Kuala Lumpur

Final round evaluation – Awards

4th August – 20th August 2010 (Tuesday- Friday)

Onsite judging, CCAM Secretariat

Annual Awards & Gala Nite

Activities Brief of the Activities
11th Contact Centre Awards & Gala Nite
8th October 2010 (Friday)

Grand Lagoon Ballroom, Sunway Resort Hotel & Spa

View Photo Gallery

Annual Conferences

Activities Brief of the Activities
2nd National Contact Centre Conference for Contact Centre Professionals
29th July 2010 (Thursday)

Pyramid 2, Level CP3, Sunway Pyramid Convention Centre,
Bandar Sunway, Subang Jaya, Selangor

View Brochure

View Photo Gallery

National Conference: Moving ASEAN towards Zero Face-to-Face Interaction

22nd November – 23rd November 2010 (Monday- Tuesday)

Pyramid 2, Sunway Pyramid Convention Centre

View Brochure

View Photo Gallery

back to top