Home » Talent & Industry Dev » “The Impact of CRM Implementation on Employee Job Satisfaction And Intention To Quit, Evidence from Malaysia Call Centers”

“The Impact of CRM Implementation on Employee Job Satisfaction And Intention To Quit, Evidence from Malaysia Call Centers”

survey image

Are you satisfied with your current job? Do you feel there’s too much work to handle?

 

Participate NOW in a graduate research entitled “The Impact of Customer Relationship Management (CRM) Implementation on Employee Job Satisfaction And Intention To Quit, Evidence from Malaysia Call Centers”

We highly appreciate your input in this research so we can share what are our members’ opinions on their job satisfaction in the contact centre. All responses are confidential and no individual member will be identified. The results will later be published.

Click here to participate!

 

A Master Graduate Research By :

Mr. Kareem Olanrewaju

Department of Management

College of Business

Universiti Utara Malaysia (UUM)

Sintok, Kedah

Malaysia

back to top